Moved House? Update Your Netflix Household
If you’ve permanently moved, your household should move with you.
How to set a new household
- Connect a TV or streaming device at the new home to the new Wi-Fi.
- Open Netflix and choose the option to update or set your household.
- Verify using the email or text Netflix sends to the account owner.
- Watch something to confirm it stuck.
The steps and wording can vary by country. Check Netflix’s Help Center for yours.
Common problems
Email not arriving, links expiring and change limits are covered in Update Household Not Working.
While you’re waiting
If the account owner stays at the old address, don’t change the household; it would block them. Use the extension on your laptop, a temporary code, or an extra member instead.
Moving with the whole account? Update the household first thing at the new place so all your devices re-verify together.